Refund and Returns Policy
At Sujha Ayurveda, we want you to be completely satisfied with your purchase. If you are not satisfied with your order for any reason, we offer a hassle-free refund and returns policy.
Refund Policy
You may request a refund within 7 days of receiving your order. To be eligible for a refund, the following conditions must be met:
- The item must be in its original condition, unused, and in its original packaging.
- You must provide proof of purchase, such as a receipt or order confirmation.
- The refund will be issued to the original payment method used for the purchase.
- We will credit the refund amount to the original payment mode within 7 working days.
Please note that shipping and handling fees are non-refundable. Additionally, any costs associated with returning the item(s) will be the responsibility of the customer.
Returns Policy
If you wish to return an item, please follow these steps:
- Contact us at contact@sujhaayurveda.in within 7 days of receiving your order to initiate the return process.
- Provide your order number and the reason for the return.
- We will provide you with instructions on how to return the item(s).
Once we receive the returned item(s) and verify that they meet the conditions outlined in our refund policy, we will process your refund within 5 business days.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at contact@sujhaayurveda.in. We will work with you to resolve the issue as quickly as possible, whether it involves sending a replacement item or issuing a refund.
Contact Us
If you have any questions or concerns about our refund and returns policy, please contact us at contact@sujhaayurveda.in or call us at +919088953000. Our customer service team is here to assist you.
Website
Visit us at sujhaayurveda.in.